![]() You're running the version of Lync 2013 that's included with Microsoft 365 Apps for enterprise, and you have a current Office 365 Business Premium or Office 365 subscription.This issue occurs for Skype for Business Online users when the following conditions are true: ![]() The products we found in your account can't be used to activate Lync.Ĭlick Help to be directed to the Office 365 Downloads page, where you can then install Lync Basic 2013. When you try to run Lync 2013, you receive the following message: In the Activate Office dialog box, enter your Office 365 email address, as shown in the following screen shot:Īfter you enter your email address and password, select a product from the list: To reactivate Office, click Sign In in the Your subscription has expired dialog box. Reactivate Office and install Lync Basic 2013 If you already renewed into one of the new Office 365 Business offerings, you must do the following within 30 days of renewing the subscription: Renewing and purchasing new subscriptions must be done by an Office 365 administrator.
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